At Selfridges, we are committed to providing an exciting shopping experience to all our customers. All our stores have lifts to enable easy access to each floor and we also offer free wheelchair hire within all our stores – simply book in advance by calling 0800 123 400 (overseas callers +44 (0)207 160 6222).
Please see our store floor plans for the locations of lifts and wheelchair-accessible toilets.
London
- Entrance to Selfridges
There are many step-free entrances to Selfridges Oxford Street, London, via Duke Street, Oxford Street, Edwards Mews and Orchard Street.
- Entry for wheelchair, prams and buggies
Orchard Street’s entrance leading into The Foodhall is fitted with disabled access doors. From here there is an accessible lift to the rest of the ground floor.
Edwards Mews’ entrance is fitted with automatic doors and has step-free access to the ground floor and three lifts leading to all Car Park levels.
From the ground floor there are lifts and escalators to all floors. In store, there are ramps to ease access around split-level floors.
- Guide and hearing dogs
We welcome guide dogs and hearing dogs in our stores.
- Accessible car park
Two accessible bays can be found on Level 1 of our Oxford Street Car Park, located on Edwards Mews.
Level 3 of the Car Park offers step-free access to the shop floor on 2.
Alternatively, lifts are available to Stationery on LG.
Changing rooms
Adapted fitting rooms are available in:
Mens Designer on 1
Womens Personal Shopping on 2
Womens Designer on 2
Lingerie on 3
- Pick-up / Drop-off points
There is a taxi rank with four accessible general use parking bays running along the Womens Accessories entrance on Duke Street. (This has been restricted temporarily due to our store development programme.)
There are several bus stops on Orchard Street and Oxford Street. If you need further help to plan your journey to Selfridges, you can call our Customer Services team on 0800 123 400 (overseas callers +44 (0)207 160 6222).
There are three lifts providing access to all levels of the store. There are also three lifts providing access between all car park levels.
- Step-free access restaurants, café and bars
Dolly's on LG
Harry Gordon's Bar & Kitchen on LG
The Brasserie of Light Bar & Restaurant
The Brass Rail, Champagne & Oyster Bar by Caviar House & Prunier, Lola’s Cupcakes, Yo! Sushi, Cojean and Tonkotsu at The Foodhall on G
Aubaine on 2
The Corner Restaurant & Champagne Bar on 2
HIVE at Selfridges on 3
The Selfridges Kitchen on 4
Elan Café on 4
alto by San Carlo on the Roof on 5 (accessed via Express Lift in Fragrance on G)
Fully accessible toilets are available throughout the store
For Women:
- Next to the jewellery department LG
- Next to Aubaine at the Womens Shoe Galleries on 2
- Next to the Car Park exit on 2
- Next to Reiss on 3
- Next to The Selfridges Kitchen on 4
For Men:
- Next to Cookshop & Dining on LG
- Next to Mens Designer on 1
- Next to Mens Shoes on 1
- Next to Aubaine at the Womens Shoe Galleries on 2
- Next to The Selfridges Kitchen on 4
Manchester Trafford
The Manchester Trafford store is fully wheelchair accessible. The entrance via the Fountain at the front of the store does not have automatic doors but is accessible from the lower-level car parks and public transport. The Trafford Centre has disabled parking spaces in each of its car parks.
All Saints, Menswear, Lower Ground
Pret A Manger (Upper Level) and Yo! Sushi (Upper Level)
Manchester Exchange Square
The store is accessible by wheelchair from the main entrance and atrium entrances on the ground floor, as well as the basement car park via two customer lifts. Access to the First Floor is also available via the Arndale Centre link bridge.
- Changing rooms
Womens Designer & Shoe Galleries (Second Floor), Menswear (First Floor),
Birmingham
Wheelchair customers can access the store from Park Street, St Martins Square and the Birmingham Bullring. If you are travelling by car there is a footbridge between the top level of the Moor Street Car Park and the store. The doors here are manual.
Designerwear (Level Four), Womens Denim (Level Three), Mens Denim and Mens Designer (Level Two)
San Carlo Fumo (Level Four), Kouzina, Archie’s, Ed’s Easy Diner, Pret A Manger, San Carlo Gran Café (Level One)